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Etiquette a la carte

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Proper manners provide confidence

Behaviour and politeness rules are constantly changing. At the same time, in our fast-paced society, a number of values and standards are threatened to disappear. The trainers of Etiquette à la carte are knowledgeable about the changes occurring in chivalry and civility and are able to answer questions that concern us in everyday life.

Training and workshops on correct behaviour

If you know how to behave and know what is expected of you, you will feel more at ease and determined. Etiquette à la carte provides training and workshops regarding behaviour in personal and in business situations that will enhance your success and wellbeing.

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Etiquette training

We provide business, personal and international etiquette training.
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Business Etiquette

It is not only important to acquire a new client but also to retain the relationship.
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Hospitality

Guests look critically at your approach; you must always strive to enhance your service in order to keep surprising your guests in a positive way.
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International etiquette

For anyone who needs to travel for business and/or reside abroad.
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Job application etiquette

We help you to prepare for a job interview and provide you with the contemporary interview etiquette.
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Children's etiquette

Your children learn how to behave in specific situations.
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Wondering what we can do for you?

We are happy to advise you in your choice for a fitting training or lecture. For additional information, please feel free to contact us for a personal meeting without further obligation. You may also contact us by telephone or email.
E-mail info@etiquettealacarte.nl
Telephone +31 620 732 031

Watching the Flowers grow

By Micky Keeren
Other articles and Blogs: see "In the News"
‘Net op tijd!’ There was relief in Leopold’s voice. Despite the early hour, they had been caught in bumper to bumper traffic as they approached Amsterdam Schiphol Airport where Herr Hartmann’s flight from Berlin was to land in about 10 minutes. It was the first time that Leopold accompanied his boss to pick up a client, but not just any client. ‘How long have you been working with Blumen- Krause?’ Saskia Verbeek smiled watching the arrivals, KL 1818 had landed and so much the better, a lot to do today! ‘Oh, for some thirty years, I was a teenager when my father signed his first contract with Helmut Krause after a long discussion in our glasshouse’. Leopold looked around, ‘There he is’ waving to a tall blond man in a dark suit already heading in their direction.

‘It’s good to be back in Holland Saskia, if only for one day’, Andreas Hartmann had a deep voice, ‘and how are you doing, young man?’ ‘Oh fine, Herr Hartmann, I have learned so much here in only three months, even some Dutch and watching the flowers grow is really great’. Leopold liked his outdoor life amid his cheerful Dutch co-workers, Lisse was a nice place to be. Saskia smiled, ‘Leopold is a hard efficient worker’. She had confidence in her young German employee who wasn’t afraid to roll up his sleeves. Andreas Hartmann was nodding in agreement, no doubt Krause had been right to send Leopold to their Dutch partner.

‘Shall we go, our first appointment is at the World Horti Center, I promised you last time’ Saskia was looking at her watch. ‘Where is Naaldwijk? I actually read something about the Center in ‘Florieren’.
Leopold was the first to answer ‘Not far from The Hague, Herr Hartmann’, before Saskia interrupted him, ‘Let me invite you for a seaside lunch after‘. Leopold smiled, he still had the sound of the screeching seagulls in his ears.

Neighbours Germany and The Netherlands have a great deal in common. In both cultures people are direct and understand each other well. Both respect punctuality, exactly as they favour equality and consensus.

In Hofstede’s model of national cultures however, even with quite similar scores the Germans and the Dutch differ in one dimension. In a ‘masculine’ culture like Germany where performance is highly valued, people are driven by competition, achievement and success. In a ‘feminine’ culture like The Netherlands, it’s important to keep the life/work balance and the dominant values are ‘caring for others’ and quality of life. What motivates the Germans, is to be the best, whereas the Dutch will do their best.

Since Lisse and Berlin wanted to be on the same line, Saskia Verbeek knew that accepting German staff participate in her company in Lisse, to watch the flowers grow as Leopold liked to put it, was crucial.

It was 7:30 pm when, after a day full of encounters they said goodbye at Schiphol. Andreas Hartmann looked happy, ‘The Earth laughs in flowers’, Ralph Waldo Emerson was right’, particularly in The Netherlands’. To add, more to Leopold than to Saskia ‘The American philosopher’.